Privacy Policy

If you have questions about this Privacy Policy, or believe that The Survey Group is not complying with its terms, you should first contact The Survey Group by phone at 781-345-7500 or by


The Survey Group is excited to publish this web site ("Web site") to inform the public about our company and to provide our customers with services and information in a convenient and timely way. Your use of this site is governed by the Web site's "Terms and Conditions," which may be found here.

The purpose of this Privacy Policy is to disclose how information you may provide to The Survey Group is used by the company, and specifically, how such information is both protected and made available on this Web site. This privacy policy may change from time to time, so you are encouraged to check this page regularly. The Survey Group will operate this Web site according to the privacy policy that is posted at the time.

Third Party Sites

Our Web site may occasionally contain links to third-party web sites for the convenience of our users. In those circumstances, The Survey Group is not endorsing those third-party sites, and does not intend to imply any association between it and the party(ies) running those sites. In addition, The Survey Group does not control these third-party web sites and cannot represent that their policies and practices will be consistent with this Privacy Policy. For example, other web sites may collect or use personal information about you in a manner different from that described in this document. Therefore, you should use other web sites with caution, and you do so at your own risk.

The Use of Cookies

This Web site makes use of files called "cookies" to track information useful and necessary to the operation of the Web site. For example, cookies enable the site to authenticate our customers, and permit them to access information available to them under our membership agreement. Cookies are also used to gather data regarding Web site usage, such as the number of users who have visited individual Web site pages. The Survey Group does not use this information to track visits of individual users, however, nor does it distribute personal information collected on its Web site to third parties for marketing purposes.

Customer-specific Information on the Web site

The Web site permits The Survey Group customers to "log on" to their accounts in order to access account information (such as contact name, billing address, etc.) and membership services (such as job information requests, HR job postings, and forums). The Web site also enables customers to send credit card information to make payments. The information is protected with logon ID's and passwords, and web pages displaying such information are encrypted using industry-standard "secure socket layer" technology. These steps are designed to preclude unauthorized individuals from accessing information about a Survey Group customer over the World Wide Web. Additionally, credit card information you provide through the Web site is retained on our server only until we can process your transaction.

Understand, however, that customers play an integral role in maintaining the confidentiality of their own information. For example, customers should be diligent about providing logon ID's only to designated personnel, protecting the secrecy of passwords, and updating The Survey Group account information when customer contacts leave the company. If you believe that a logon ID and/or password has been compromised, please contact us immediately at 781-345-7500.

Maintaining Security of Customer-specific Information at The Survey Group

In addition to the use of passwords and encryption in the operation of this Web site, The Survey Group has implemented strict internal policies to protect against the loss, misuse and alteration of the information under our control. For example, employees and contractors are regularly informed about the company's privacy policies, and customer-related information is available only to those individuals who need it in the performance of their jobs. We are keenly aware of the importance our customers place on the confidentiality of their information, and while no system or process is 100% secure, The Survey Group has made extensive efforts to safeguard all customer-related information - whether or not it is accessible from the World Wide Web.

Use of Customer-specific Information

The Survey Group recognizes that our business, in a very real sense, is dependant upon our commitment to use information you provide us appropriately. The company will not lease, rent or sell customer-specific information (including addresses, email addresses and telephone numbers) to third parties for marketing purposes. Disclosure of customer-specific information will be limited to:

Agents. The Survey Group may disclose to a contractor, vendor or other agent information necessary for it to perform some function for The Survey Group. In these circumstances, use of the information is limited to that specific purpose. For example, The Survey Group may engage an outside vendor to send The Survey Group newsletters, and such vendor would necessarily have access to customer addresses.

Business Transfers. In the unlikely event that The Survey Group acquires or gets acquired by another company, information about The Survey Group customers could be transferred as part of the business.

Legally Required Disclosures. The Survey Group will comply with properly issued subpoenas, proper requests by law enforcement authorities, or other requests that the company believes are required by law.

Disclosure With Your Permission. The Survey Group may make disclosures about a customer as directed by an authorized employee of that customer.

Children's Online Privacy Protection Act Notice

This Web site is not intended for use by children under 13 years of age.

Intellectual Property

The Web site and all materials on it are owned by, or licensed to, The Survey Group, and protected from unauthorized copying and dissemination by U.S. Copyright law, trademark law, international conventions, and other intellectual property laws. Unauthorized use is prohibited.

Use of any membership-based information may also be restricted by the terms of the Terms and Conditions and any membership agreement between The Survey Group and its customer.

Site and Service Updates

The Survey Group may send customers site and service announcement updates. Customers are not able to un-subscribe from service announcements, which contain important information about the service.

Contact Information

If you have questions about the operation of this web site, or the collection or use of information on it, please feel free to contact The Survey Group at 781-345-7500.